SHIPPING & DELIVERY POLICY
Free shipping in 3-5 working days to: Pennsylvania, Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, District of Columbia, New Jersey, Ohio, Virginia, Delaware, Maryland.
Free shipping in 5-8 working days to: Oregon, Oklahoma, Alabama, Arizona, California, Arkansas, Colorado, Florida, Georgia, Utah, Texas, Idaho, Tennessee, South Dakota, Indiana, South Carolina, Illinois, Kansas, Washington, Iowa, Louisiana, Kentucky, Michigan, Mississippi, Minnesota, Montana, Missouri, Nevada, Nebraska, Wyoming, Wisconsin, West Virginia, New Mexico, North Dakota, North Carolina.
Orders are handled to the courier within 1 working day.
Important: These timescales are valid for orders placed on our working days that are Monday to Friday every week, excluding Saturdays, Sundays and public holidays.
Order Processing Time
- Same day for the orders placed before 14:00 EST.
- Orders after 14:00 EST are processed on the next working day.
- You will be informed immediately via an email as soon as your order is dispatched.
- We will dispatch your order within 24 hours, provided that it is placed during working days.
- Check package immediately on arrival and report any discrepancies found to the Xn8 Sports customer support within 24 hours.
- For conveyance of information in clause (b), you can use either ‘Email’ or ‘Telephone.’
- Design of some products or the logo embossed may vary from product to product due to manufacture/dye process.
- There may be unexpected delays in the delivery, not from the Xn8 Sports but from the delivery company’s end.
- In case the item took longer than usual to arrive, please follow one or all of the steps below, as applicable;
- Check with your neighbors,
- Check your outhouses, or
- Contact your local sorting office.
- For international orders, it is customer’s responsibility to pay customs or taxes on product arrival that are imposed by legislation of the country.
- Shipping charges and delivery time for international orders will vary with package weight and destined country.